Privacy policy
1. Introduction
This privacy notice provides you with details of how we collect and process your personal data through your use of our site think-fit.co.uk.
By providing us with your data, you warrant to us that you are over 13 years of age.
Think Fit Premier Ltd is the data controller and responsible for your personal data (referred to as ‘we’, ‘us’ or ‘our’ in this privacy notice).
2. Contact details
Think Fit Premier Ltd
164A Lisburn Road, Belfast, BT9 6AL
It is very important that the information we hold about you is accurate and up to date. Please let us know if your personal information changes by emailing us at hello@think-fit.co.uk.
3. The personal data we collect about you, why and on what grounds we collect it
Personal data means any information capable of identifying an individual. It does not include anonymised data.
We may process the following categories of personal data about you:
- Communication data: this includes any communication you send to us whether via the contact form on our website, through email, text, social media messaging, social media posting, or any other type of communication. We process this data for the purposes of communicating with you, for record keeping, and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records, and to establish, pursue, or defend legal claims.
- Customer data: this includes data relating to any purchases of our products and services such as your name, title, billing address, delivery address, email address, phone number, contact details, purchase details, and your card details. We process this data to supply the products and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.
- User data: this includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back-ups of our website and/or databases, and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.
- Technical data: this includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings, and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content to you, and to understand the effectiveness of our marketing. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business, to grow our business, and to decide our marketing strategy.
- Marketing data: this includes data about your preferences in receiving marketing from us and your communication preferences. We process this data to deliver relevant website content to you and to measure or understand its effectiveness. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products and services, to develop them, to grow our business, and to decide our marketing strategy.
- We may use customer data, user data, technical data, and marketing data to deliver relevant website content and advertisements to you and to measure or understand the effectiveness of the content we serve you. This may include social media including Facebook and Instagram. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (to grow our business).
4. Sensitive data
We do not collect any sensitive data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.
We may however collect data about you if you provide the data directly to us (for example by filling in forms on our site or by sending us emails). We may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please see our cookies policy for more details about this.
We may receive data from third parties, including analytics providers based outside the UK such as Google, advertising networks such as Facebook, search information providers such as Google, providers of technical, payment, and delivery services, such as data brokers or aggregators.
We may also receive data from publicly available sources such as Companies House and the Electoral Register.
5. Marketing communications
Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).
Under the Privacy and Electronic Communications Regulations, we may send you marketing communications if (i) you made a purchase or asked for information from us about our services; or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However, you can still opt out of receiving marketing emails from us at any time.
We will get your express consent before we share your personal data with any third party for their own marketing purposes.
You can ask us or third parties to stop sending you marketing messages by following the opt-out links on any marketing message sent to you, or by emailing us at hello@think-fit.co.uk at any time.
If you opt out of receiving marketing communications, this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, etc.
6. Disclosures of your personal data
We may have to share your personal data with the parties set out below:
- Service providers who provide IT and system administration services
- Service providers who provide cloud-based services such as accounting
- Professional advisers including lawyers, bankers, auditors, and insurers
- Government bodies that require us to report processing activities
- Third parties to whom we sell, transfer, or merge parts of our business or our assets.
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
7. International transfers
Some of our third-party service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA. [NEED TO GIVE DETAILS OF WHERE THIS APPLIES — FOR EXAMPLE, XERO IS BASED IN NEW ZEALAND AND IS COVERED BY A UK GDPR ‘ADEQUACY REGULATION’]
8. Data security
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.
9. Data retention [THE BUSINESS HAS TO HAVE A RETENTION SCHEDULE BEFORE THE PRIVACY POLICY IS PUBLISHED]
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
When deciding what the correct time period is to keep the data we look at how much of it there is, its nature and sensitivity, any potential risk of harm from unauthorised use or disclosure, the processing purposes, and whether these can be achieved by other means and legal requirements.
For tax purposes the law requires us to keep basic information about our customers (including contact, identity, financial and transaction data) for six years after they stop being customers.
In some circumstances, we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
10. Your legal rights
Under data protection laws, you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
You can see more about these rights at:
If you wish to exercise any of the rights set out above, please email us at hello@think-fit.co.uk
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive, or refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within [SPECIFY TIME PERIOD, FOR EXAMPLE ‘ONE MONTH’]. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
11. Third-party links
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
12. Cookies
The data we collect using cookies helps us understand our customers better so that we can provide a more focused user experience. We use cookies principally because we want to make our website user-friendly and we are interested in anonymous user behaviour.
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
See our Cookies Policy for more details.
